Level 2 Passenger Transport Driver, Bus, Coach & Rail
All Apprentices must become competent in all of the core knowledge, skills and behaviours. Apprentices will also be required to undertake one appropriate option based on the chosen occupation of bus, coach or tram driver.

We tailor the program to include industry specific alternative qualifications that will enhance the driver role

Level 3 Passenger Transport Operations Manager
Ideal for those learners running a busy transport office. We also offer a qualification within here, The Management CPC

Level 3 Team Leader/ Supervisor
Ideal for first line managers of which a management qualification can be embedded

Level 3 Travel & Tourism
We have industry experts working in our company to facilitate the delivery

Level 3 Retail Team Leader
Ideal for those learners managing a small team within the retail environment

Level 2 Customer Service Practitioner
To provide a high quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality

Level 3 Customer Service Specialist
The main purpose is for the learner to be an advocate of customer service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries

Short Courses: 

Level 1 Wellbeing Course
Looking at stress management, alcohol misuse, mental health awareness, personal safety and dementia awareness.

Level 2 Team Leading
For those learners wanting more of an introduction to team leading

Level 2 Safeguarding & Prevent
Working to give all learners a better understanding of safeguarding and the governments agenda on prevent and anti terrorism

Level 2 Equality & Diversity
Enabling learners to have a better understanding of the governments agenda on E&D and treating everyone with respect

If you would like further information or to have an informal conversation about any of the courses please email [email protected] or alternatively phone 0116 4970671 .